Return Policy
We understand that sometimes plans change! If an item isn’t the perfect match for your needs (and it’s still in its original condition) you can return it within 30 days of invoice date, with receipt of purchase. A 30% restocking fee will be applied to cover handling and processing costs.
There are a few items we can’t take back:
- Material that has been modified from its original state
- Custom cut or processed materials
- Clearance items
- Surplus material
- Products sold by the pound
- Special order items
- Giftcards
We want you to be happy with your purchase! Here are our “insider tips” to ensure you get just what you need:
- If you’re not quite sure what to order, we can help! Your Account Manager is happy to advise on what material type, size, etc. would work best for your needs.
- Carefully review your Sales Order Acknowledgement (it’s a good idea to double check your dimensions, too!) Orders cannot be cancelled once they are in process.
- When your order arrives, remove packaging and inspect the items. (Remember, once your items have been installed, cut, or modified they can’t be returned.)
- If something doesn’t look quite right, contact us at 1-800-522-5950 so we an arrange for a replacement.
Other Important Information:
Orders cannot be cancelled once they are in process (and our turnaround is pretty speedy!)
Returns are subject to a 30% restocking fee.
Refunds are for the cost of product and materials only.
Coremark cannot accept responsibility for damage incurred from misuse.